The shipping rates are based on shipping within the United States, and include insurance. Orders are shipped using either USPS Priority Mail, UPS Ground or FedEx Ground, whichever is most cost effective. If you require faster results, your order can be sent via overnight or second day service. Please call or email to receive a quote.
If you are ordering online via PayPal, charges for standard domestic shipping are added automatically to your order as you complete your transaction. If you prefer mail order, the domestic chart is included for your convenience on the mail order form.
Myhra Photography ships to most any international location. Email us with your shipping information so that we can provide you accurate shipping fees. If a carrier doesn't provide insurance coverage to a particular location, or if the customer chooses not to insure the package, Myhra Photography will not be held liable for loss or damage.
We are confident that you will be thrilled with your new artwork purchase. Just in case, we have the following return policy:
If your purchase does not meet your expectations, Myhra Photography will accept return of your purchase and offer your choice of full refund, excluding original shipping charges, or full credit for an exchange. You must notify us within 10 days of receipt of your shipment by calling our studio at 919-791-2920 or by email.
The exceptions to this policy are this - Myhra Photography will not accept returns of artwork that have been altered by the customer in any way. Custom orders cannot be returned, unless they are defective or damaged in transit.
If there is damage, please notify us immediately and retain all packaging materials. If you have made a return to us due to a defect or damage in transit, we will replace your purchase or, at our discretion, refund you the price of the items in the same way you made the original purchase, i.e. PayPal account, check or money order. Myhra Photography will cover the return shipping costs for all damaged or defective orders.
If for any reason there is a discrepancy in your return, Myhra Photography will contact you immediately upon our receipt of the returned items for further clarification.
How to Pack Your Return:
All items must be returned in their original condition, in their original packaging, insured for the item's full value and sent back using a shipping carrier that will provide sender with a tracking number (i.e. USPS Priority Mail, UPS or FedEx). Myhra Photography is not responsible for packages that are lost or damaged in transit. We must have delivery of returned items within 30 days of customer's original receipt.
Address the package to:
3806 Lancaster Dr.
Raleigh, NC 27612
Receiving Your Refund:
You will be refunded the costs of items purchased, less shipping charges, within 14 business days of our receipt of returned items. Myhra Photography will refund your money to you in the same way you made the original purchase, i.e. PayPal account, check or money order.